For the purposes of understanding roles in regard to the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) – Allander Information Services Limited is defined as the data controller of a company incorporated in Scotland (registered number SC712357) with registered office at 12 South Charlotte Street, Edinburgh, Scotland, EH2 4AX.
We collect information from visitors to this website through the use of online forms.
Use of personal information
We process personal information collected via this website for the purposes of dealing with your inquiries and requests.
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies on www.allaboutcookies.com.
Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser,or look at the instruction on www.allaboutcookies.com. Please note however that turning off cookies will restrict your use of our website.
Please note that your information will only be used for the purpose of contacting you as a result of an enquiry and will not be used for any marketing purpose or any other purpose other than responding to your enquiry.
We will not share your data with third parties except as required to do so by government bodies and law enforcement agents.
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
Subject Access Requests
You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to The Directors, Allander, 12 South Charlotte Street, Edinburgh, Scotland, EH2 4AXJ or email us at firstname.lastname@example.org for the attention of The Directors.
You may update, correct or delete information that we control about you at any time by writing to The Directors, Allander, 12 South Charlotte Street, Edinburgh, Scotland, EH2 4AX or email us at email@example.com for the attention of The Directors.
In some circumstances we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. We will respond to your access request at the latest within one calendar month. To request removal of your personal information, which we hold, contact us at the email address listed above. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information to comply with our legal obligations, resolve disputes and enforce our agreements.
In all instances we will respond to you in writing to advise the actions that have been taken to address your request.
If you have a complaint concerning any of the above please detail the complaint in writing to The Directors, Allander, 12 South Charlotte Street, Edinburgh, Scotland, EH2 4AX or email us at firstname.lastname@example.org for the attention of The Directors. We will respond to your complaint in writing within 1 working day detailing any actions that will be taken to resolve.
Changes to This Policy